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Privacy policy
Effective Date: 1 Jan 2025
1. Introduction
Welcome to iamcare. We value your privacy and comply with the Protection of Personal Information Act (POPIA). This policy explains how we collect, use, and protect your personal data in South Africa.
2. What Data We Collect
We collect the following personal information:
- Name
- Email address
- Profile picture
3. How We Use Your Data
We process your data based on lawful grounds such as user consent, contractual necessity, or legal obligations. Your data is used to:
- Create and manage your account
- Provide core services
- Improve our platform using analytics
4. Sharing of Personal Information
We do not sell your personal data. However, we share limited data with Google Analytics to analyze usage trends and improve our services.
5. Cookies and Tracking
We use cookies to enhance your experience:
- Functional cookies (required) - Essential for platform functionality
- Analytics cookies (optional) - Used for improvement (you can opt out)
6. Your Rights Under POPIA
You have the right to:
- Be informed about how your data is used
- Request access to your personal data
- Request correction or deletion of your data
- Object to processing of your data
- Withdraw consent for analytics cookies
To exercise these rights, contact us at privacy@iamcare.co.za.
7. Data Transfers Outside South Africa
Your data may be processed on servers located outside South Africa (e.g., in the EU). We ensure that appropriate safeguards are in place to protect your data.
8. Security Measures
We take security seriously and implement:
- TLS encryption for secure data transmission
- Content Security Policy (CSP) to protect against attacks
- No password storage to minimize risks
9. Data Breach Notification
In the event of a data breach, we will notify affected users and report the incident to South Africa's Information Regulator as required by law.
10. Information Officer
In compliance with POPIA, our designated Information Officer is:
Hendrik Volschenk (privacy@iamcare.co.za).
11. Children's Privacy
iamcare is not intended for children under 13, and we do not knowingly collect their data.
12. Contact Us
For privacy-related concerns, you can reach us at: privacy@iamcare.co.za.